Plan Before You Stay
The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park.
Here are some of the measures you can expect to see during your stay on park.
BEFORE YOU ARRIVE
Check our Website
Check out our website for all the latest information
While On ParK
On arrival to the park please use the access barrier to enter the park and proceed directly to your holiday home.
Hand Sanitiser stations will be available in public areas across the park, near entrances and exits.
Enhanced Hygiene measures been introduced. With a dedicated cleaning team focused on all public areas.
From 7th August 2021, the two-metre social distancing rule will end. However, please maintain social distancing, keeping a safe distance when possible.
New signage has been placed around the park as a reminder of the safety measures and instructions to follow.
Face Coverings updated 09/08/2021
From 7th August 2021
•Face masks are no longer a legal requirement in bars and restaurants only, although we would advise people to act with caution and wear them when possible.
•Face masks must still be worn in all areas except for the bar and restaurant. SF Parks team members will continue to wear face masks as a measure of precaution in all of our facilities. As stated above, we would also encourage visitors to do so too.
Safety screens have been installed across the park including to our reception and service counters. In order to keep our customers and team members safe.
Reception service will be available.
If you do need to visit reception, please get in touch to arrange an appointment. We will be operating a one person at a time policy.
VISITING THE PARK
Pre-arrival registration for you & your guests
Following the COVID-19 pandemic, we’re implementing a number of measures to safeguard Owners, Guests, Team Members and all other visitors to our parks.
We will require you and your guests to register ahead of your arrival to our parks, to ensure we know exactly who is on park at all times. This can done by visiting your parks website.
Please be mindful of the local communities and please ensure you comply with social distancing rules in place in the surrounding areas.
As well as asking our owners and holidaymakers to continue to adhere to current government guidance regarding maintaining general hygiene standards. We’ll also be implementing a number of enhanced hygiene measures on our park
ESSENTIAL SERVICES AND MAINTENANCE
I have a private contractor due to arrive on park, how do I register them to arrive?
Please call your park team to make them aware you have a contractor due to arrive and they can ensure we have the correct documentation and take a record of their arrival at the park.
Private Letting owners
We are working hard to implement safety measures and operating practices and private letting must also adhere to this.
Please follow the link to let us know that you plan to privately sublet your holiday home so we can send you further information.
We are encouraging the use of contactless payment methods throughout the park including payments over the phone.
On Park Facilities
ALL of our on-park facilities have reopened in line with current Government regulations
The Clubhouse – Now open!
Jakes – Now open – join us today!
Fish and Chip Shop – Open
Arcade – Open
Shop – Open
Outdoor Play Areas & Footballs Cage – Open
Laundry – Open
The Pool – Open – book today!
Soft Play Area – Open