Plan Before You Stay
The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park.
Here are some of the measures you can expect to see during your stay on park.
BEFORE YOU ARRIVE
Check our Website
Check out our website for all the latest information
While On ParK
On arrival to the park please use the access barrier to enter the park and proceed directly to your holiday home.
Hand Sanitiser stations will be available in public areas across the park, near entrances and exits.
Enhanced Hygiene measures been introduced. With a dedicated cleaning team focused on all public areas.
Please be mindful of social distancing while on park, for the safety of other holiday home owners, guests and team members.
New signage has been placed around the park as a reminder of the safety measures and instructions to follow.
Updated 28/03/2022 Holiday homeowners and guests who are able to wear face coverings are recommended to do so while in indoor areas of the park, except when eating or drinking at our venues. SF Parks team members will continue to wear face masks as a measure of precaution in all of our facilities.
Safety screens have been installed across the park including to our reception and service counters. In order to keep our customers and team members safe.
Reception service will be available.
If you do need to visit reception, please get in touch to arrange an appointment. We will be operating a one person at a time policy.
Please be mindful of the local communities and please ensure you comply with social distancing rules in place in the surrounding areas.
As well as asking our owners and holidaymakers to continue to adhere to current government guidance regarding maintaining general hygiene standards. We’ll also be implementing a number of enhanced hygiene measures on our park
ESSENTIAL SERVICES AND MAINTENANCE
I have a private contractor due to arrive on park, how do I register them to arrive?
Please call your park team to make them aware you have a contractor due to arrive and they can ensure we have the correct documentation and take a record of their arrival at the park.
Private Letting owners
We are working hard to implement safety measures and operating practices and private letting must also adhere to this.
Please follow the link to let us know that you plan to privately sublet your holiday home so we can send you further information.
We are encouraging the use of contactless payment methods throughout the park including payments over the phone.
On Park Facilities
ALL of our on-park facilities have reopened in line with current Government regulations
The Clubhouse – Now open!
Jakes – Now open – join us today!
Fish and Chip Shop – Open
Arcade – Open
Shop – Open
Outdoor Play Areas & Footballs Cage – Open
Laundry – Open
The Pool – Open – book today!
Soft Play Area – Open