16th October 2020

Wales restrictions Update 16/10/20

Travel restrictions remain in place in Conwy and across Wales. 

If any of our caravan owners need to collect belongings from their caravan or empty their caravan for the winter period, they are permitted to do so over this weekend as per Welsh Government advice: 

Q. Can I visit my holiday home/caravan/holiday let/boat to collect my belongings and secure it for Winter?

 A. Yes, we consider that you have a reasonable excuse to do this even if the trip involves travelling into, or out of an area with local restrictions.  You may need to agree a time and date with the site owners to visit, and you should remain at the location for the shortest period possible before returning straight home.

 While on site you should of course continue to maintain social distancing and practise good hand hygiene. 

 But you should not stay away from your local area overnight while local restrictions are in operation either where you live or where you would be staying,

Further information can be found by visiting https://gov.wales/conwy-county-borough-lockdown-frequently-asked-questions

If you plan to visit the park or for any further assistance please call us on 01745 832 112 or email opteam@sfparks.co.uk

Thank you all for your patience and understanding. We will continue to update our social media channels and website when anything changes.

Please note that this information is correct at the time of posting.

23rd September 2020

Further to the Government updates in England and Wales yesterday (22nd September 2020), we would like to advice you of some small changes to our venues.

We will continue to operate strict social distancing and cleaning procedures and the following new measures will be introduced from Thursday 24thSeptember to comply with the latest rules:

Last orders at the bar will be at 9.30pm, with full closure of the venue at 10pm. You will be required to have left the venue by 10pm with the venue being fully closed at 10pm.

We will be operating table service only, no members of the public (except from staff) will be allowed to approach the bar.

You must wear a mask at all times, except when eating or drinking. This includes on entering the venue and moving around the venue.

14th September 2020

We just wanted to inform you that as of today, the 14th of September 2020, the new regulations for Wales are as follows:

  • It is compulsory for face masks to be worn in shops and all public indoor spaces in Wales. This includes all of our on park indoor facilities. Signage has been placed around the park as a reminder.
  • It is now a legal requirement that no more than 6 people can meet indoors from a maximum of 4 extended households:
    • All six people must belong to the same exclusive extended household group.
    • Extended household groups can still be made from up to four households joining together, but only six people can meet at any one time.
    • Children under 11 will not be included in the rule of six.
    • Indoor gatherings of more than six people will therefore be against the law in Wales.
  • Up to a maximum of 30 people can still meet up outside – providing they abide to social distancing.

Please visit our PLAN BEFORE YOU STAY page for more information.

11th July 2020

In line with the latest Government guidance, we are delighted to confirm that Whitehouse Leisure Park is now open, we can’t wait to see you and welcome you back!

The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park, You can find out more about these measures and more information on our reopening here:  PLAN BEFORE YOU STAY

We ask all customers planning to visit our park to follow all guidelines including maintaining social distancing and good hygiene.

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.

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