Update

Covid Update 12th April 2021

Our holiday park is now open in line with government regulations. We are so excited to welcome you back to Whitehouse Leisure Park!

Know before you Stay:

The safety of our owners, guests and team remains our top priority. We will continue to follow Government guidelines to help keep us all safe. For more information on the measures in place and the guidance that you will need to follow when visiting the park, please following the link

If you need any assistance or need any further information from us, please contact us directly via opteam@sfparks.co.uk.

As always, thank you for your continued patience, support and loyalty. Here to lots of happy holiday memories

If we can be of any further assistance please do not hesitate to contact the park.

Your SF Parks Team

 

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.

Covid Update 7th April 2021

 

We are delighted to have reopened our holiday park in line with government regulations. Please see below guidance on visiting our holiday park.

If you live in Wales:

Your park is currently open to owners who live in Wales. Your holiday home may only be used by members from the same household.

If you do not live in Wales:

The First Minister confirmed on Thursday that subject to the usual government review from 12 April ‘the rules will … be changed to allow travel into and out of Wales from the rest of the United Kingdom and Common Travel Area.’ Customers from England will be permitted overnight stays with their own household/support bubble from 12 April, so with the lifting of the Welsh travel restrictions will enable you to travel to our holiday park.

Know before you Stay:

The safety of our owners, guests and team remains our top priority. We will continue to follow Government guidelines to help keep us all safe. For more information on the measures in place and the guidance that you will need to follow when visiting the park, please following the link.

If you need any assistance or need any further information from us, please contact us directly via opteam@sfparks.co.uk.

As always, thank you for your continued patience, support and loyalty. We really can’t wait to welcome you back.

If we can be of any further assistance please do not hesitate to contact the park.

Your SF Parks Team

Update 18 March 2021

Following the update from the Welsh first minister on Friday 12 March we are delighted to be opening Whitehouse Leisure Park from Saturday 27 March 2021, subject to a final decision by the Government on the 25th March 2021.

If you live in Wales:

Your park will be open from 9am on Saturday 27 March for owners and holiday guests who live in Wales. The holiday home may only be used by members from the same household. 

If you do not live in Wales:

We are hoping for travel to be permitted between England and Wales from 12th April 2021, allowing owners from England to stay at our holiday park. However, this is not confirmed and we will continue to follow all Government Guidelines. We will provide further updates as soon as possible.

Know before you Stay:

The safety of our owners, guests and team remains our top priority. We will continue to follow Government guidelines to help keep us all safe. For more information on the measures in place and the guidance that you will need to follow when visiting the park, please following the link.
 

If you need any assistance or need any further information from us, please contact us directly via opteam@sfparks.co.uk.

As always, thank you for your continued patience, support and loyalty. We really can’t wait to welcome you back.


Your SF Parks Team

Update 22nd February 2021

We understand this continues to be an unsettling time for us all, following the recent update from the Welsh First Minister last week, regarding the latest three week review of the lockdown restrictions in Wales, Wales remains at Alert Level 4, which requires all holiday accommodation to remain closed. Our park will remain closed until Government regulations allow.

We will continue to monitor the government advice over the coming weeks and as always we will keep you updated via email, through our social media channels and our website as quickly as we can when anything is announced.

If you need any assistance checking on your caravan or to discuss an upcoming holiday, please contact us directly via opteam@sfparks.co.uk.

We thank you for your continued patience, support and loyalty. We really can’t wait to welcome you back.

Coronavirus – update 3rd December 2020

Further to the First Minister’s statement on 3rd December 2020, the Welsh Government are allowing travel from tiers 1 & 2 in England into Wales.

Customers on our Extended Season with a primary residence in tiers 1 & 2 in England will be able to visit or stay in their holiday homes, from Friday 4th December at 6pm.

Customers on our traditional season with a primary residence in tiers 1 & 2 in England will be able to visit the park between 10am and 4pm from Friday 4th December at 6pm, if they need to empty their caravans for the winter.

If your home residence is in tier 3, then travel is not yet permitted. We must ask that if you are in a tier 3 area that you do not attempt to travel to the park.

Welsh Government Covid regulations are in place and If you’re an owner or holiday maker, we ask that you please ensure that you abide by all Government advice with regards to travelling to our park, social interactions inside and outside of your holiday home, and any curfews in place.

If we can be of any further assistance please do not hesitate to contact by calling us on 01745 833048 or by emailing opteam@sfparks.co.uk.

Please stay safe

SF Parks Team

6th November 2020

The “firebreak” lockdown restrictions in Wales come to an end on Monday 9th November. If you live in Wales you will be able to holiday with us or visit your holiday home from the 9th November from 9am.

Further to the Prime Ministers statement on 31st October 2020, the Government in England has announced a 4-week Lockdown, which came into effect on 5th November until 2nd December 2020, residents of England will be unable to travel to or stay at our park during this period.

Holiday Guests

If you have booked directly with the park and that you will be travelling from England, our reservations team will have already been in contact with you to discuss your holiday.

If you have booked with a third party or a private caravan owner, please contact them directly.

Should you require any further assistance, our Reception Team will be available by calling 01745 833 048 option3 or by email opteam@sfparks.co.uk

Holiday home owners

Should you require any assistance with your holiday home our Reception team will be available from 10am to 5pm by calling 01745 833 048 option3 or by email opteam@sfparks.co.uk

Thank you for your patience and understanding.

Keep Safe.

SF Parks Team

23rd September 2020

Further to the Government updates in England and Wales yesterday (22nd September 2020), we would like to advice you of some small changes to our venues.

We will continue to operate strict social distancing and cleaning procedures and the following new measures will be introduced from Thursday 24thSeptember to comply with the latest rules:

Last orders at the bar will be at 9.30pm, with full closure of the venue at 10pm. You will be required to have left the venue by 10pm with the venue being fully closed at 10pm.

We will be operating table service only, no members of the public (except from staff) will be allowed to approach the bar.

You must wear a mask at all times, except when eating or drinking. This includes on entering the venue and moving around the venue.

14th September 2020

We just wanted to inform you that as of today, the 14th of September 2020, the new regulations for Wales are as follows:

  • It is compulsory for face masks to be worn in shops and all public indoor spaces in Wales. This includes all of our on park indoor facilities. Signage has been placed around the park as a reminder.
  • It is now a legal requirement that no more than 6 people can meet indoors from a maximum of 4 extended households:
    • All six people must belong to the same exclusive extended household group.
    • Extended household groups can still be made from up to four households joining together, but only six people can meet at any one time.
    • Children under 11 will not be included in the rule of six.
    • Indoor gatherings of more than six people will therefore be against the law in Wales.
  • Up to a maximum of 30 people can still meet up outside – providing they abide to social distancing.

Please visit our PLAN BEFORE YOU STAY page for more information.

11th July 2020

In line with the latest Government guidance, we are delighted to confirm that Whitehouse Leisure Park is now open, we can’t wait to see you and welcome you back!

The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park, You can find out more about these measures and more information on our reopening here:  PLAN BEFORE YOU STAY

We ask all customers planning to visit our park to follow all guidelines including maintaining social distancing and good hygiene.

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.

19th December 2020

Important Notice -WALES to move to Alert Level 4.

The First Minister has announced this evening that Wales will move to Alert Level 4 at midnight tonight (19 December).

Under these regulations, it is with great sadness that we will be unable to welcome customers to the park while Wales remains at Alert Level 4. We kindly request that all caravan owners and guests currently on park please vacate your holiday home by 6pm on Sunday 20th December 2020.

For those customers who were planning to visit us over the Christmas period, we apologise that this will unfortunately now not be possible.

We will continue to keep you updated, but should you require any further assistance our Park Team will be available by emailing opteam@sfparks.co.uk

We look forward to welcoming you back to park when we are permitted to do so. In the meantime, please stay safe and well.

Thank you for your continued support and cooperation.

Keep Safe.

Coronavirus – update 3rd December 2020

Further to the First Minister’s statement on 3rd December 2020, the Welsh Government are allowing travel from tiers 1 & 2 in England into Wales.

Customers on our Extended Season with a primary residence in tiers 1 & 2 in England will be able to visit or stay in their holiday homes, from Friday 4th December at 6pm.

Customers on our traditional season with a primary residence in tiers 1 & 2 in England will be able to visit the park between 10am and 4pm from Friday 4th December at 6pm, if they need to empty their caravans for the winter.

If your home residence is in tier 3, then travel is not yet permitted. We must ask that if you are in a tier 3 area that you do not attempt to travel to the park.

Welsh Government Covid regulations are in place and If you’re an owner or holiday maker, we ask that you please ensure that you abide by all Government advice with regards to travelling to our park, social interactions inside and outside of your holiday home, and any curfews in place.

If we can be of any further assistance please do not hesitate to contact by calling us on 01745 833048 or by emailing opteam@sfparks.co.uk.

Please stay safe

SF Parks Team

6th November 2020

The “firebreak” lockdown restrictions in Wales come to an end on Monday 9th November. If you live in Wales you will be able to holiday with us or visit your holiday home from the 9th November from 9am.

Further to the Prime Ministers statement on 31st October 2020, the Government in England has announced a 4-week Lockdown, which came into effect on 5th November until 2nd December 2020, residents of England will be unable to travel to or stay at our park during this period.

Holiday Guests

If you have booked directly with the park and that you will be travelling from England, our reservations team will have already been in contact with you to discuss your holiday.

If you have booked with a third party or a private caravan owner, please contact them directly.

Should you require any further assistance, our Reception Team will be available by calling 01745 833 048 option3 or by email opteam@sfparks.co.uk

Holiday home owners

Should you require any assistance with your holiday home our Reception team will be available from 10am to 5pm by calling 01745 833 048 option3 or by email opteam@sfparks.co.uk

Thank you for your patience and understanding.

Keep Safe.

SF Parks Team

23rd September 2020

Further to the Government updates in England and Wales yesterday (22nd September 2020), we would like to advice you of some small changes to our venues.

We will continue to operate strict social distancing and cleaning procedures and the following new measures will be introduced from Thursday 24thSeptember to comply with the latest rules:

Last orders at the bar will be at 9.30pm, with full closure of the venue at 10pm. You will be required to have left the venue by 10pm with the venue being fully closed at 10pm.

We will be operating table service only, no members of the public (except from staff) will be allowed to approach the bar.

You must wear a mask at all times, except when eating or drinking. This includes on entering the venue and moving around the venue.

14th September 2020

We just wanted to inform you that as of today, the 14th of September 2020, the new regulations for Wales are as follows:

  • It is compulsory for face masks to be worn in shops and all public indoor spaces in Wales. This includes all of our on park indoor facilities. Signage has been placed around the park as a reminder.
  • It is now a legal requirement that no more than 6 people can meet indoors from a maximum of 4 extended households:
    • All six people must belong to the same exclusive extended household group.
    • Extended household groups can still be made from up to four households joining together, but only six people can meet at any one time.
    • Children under 11 will not be included in the rule of six.
    • Indoor gatherings of more than six people will therefore be against the law in Wales.
  • Up to a maximum of 30 people can still meet up outside – providing they abide to social distancing.

Please visit our PLAN BEFORE YOU STAY page for more information.

11th July 2020

In line with the latest Government guidance, we are delighted to confirm that Whitehouse Leisure Park is now open, we can’t wait to see you and welcome you back!

The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park, You can find out more about these measures and more information on our reopening here:  PLAN BEFORE YOU STAY

We ask all customers planning to visit our park to follow all guidelines including maintaining social distancing and good hygiene.

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.

22nd October 2020

Important Notice – Fire-break lockdown WALES

Following the announcement by the Welsh Government, a fire-break lockdown will be introduced across the whole of Wales from 6pm on Friday 23rd October until Monday 9th November.

During this period you will be unable to travel to the park and your holiday home.

Any Owners from the Conwy County who have been able to use their Holiday Home during the local lockdown will now need to vacate the park by 4pm Friday 23rd October.

Should you require any assistance with you holiday home our Reception team will be available from 10am to 5pm during the lockdown period by calling 01745 832 112 or by email opteam@sfparks.co.uk

Holiday Guests

If you have booked directly with the park and If you are due to come on holiday with us, unfortunately, due to the further restrictions introduced by the Welsh Government we will be unable to welcome you to the park during this time, Our reservations team are in the process of getting in touch with customers, who are booked during this time.

If you require any further information please call our Reservations Team on 01745 833 048.

If you have booked with a third party or a private caravan owner, please contact them directly.

Thank you for your patience and understanding.

Keep Safe.

SF Parks Ltd2

 

23rd September 2020

Further to the Government updates in England and Wales yesterday (22nd September 2020), we would like to advice you of some small changes to our venues.

We will continue to operate strict social distancing and cleaning procedures and the following new measures will be introduced from Thursday 24thSeptember to comply with the latest rules:

Last orders at the bar will be at 9.30pm, with full closure of the venue at 10pm. You will be required to have left the venue by 10pm with the venue being fully closed at 10pm.

We will be operating table service only, no members of the public (except from staff) will be allowed to approach the bar.

You must wear a mask at all times, except when eating or drinking. This includes on entering the venue and moving around the venue.

14th September 2020

We just wanted to inform you that as of today, the 14th of September 2020, the new regulations for Wales are as follows:

  • It is compulsory for face masks to be worn in shops and all public indoor spaces in Wales. This includes all of our on park indoor facilities. Signage has been placed around the park as a reminder.
  • It is now a legal requirement that no more than 6 people can meet indoors from a maximum of 4 extended households:
    • All six people must belong to the same exclusive extended household group.
    • Extended household groups can still be made from up to four households joining together, but only six people can meet at any one time.
    • Children under 11 will not be included in the rule of six.
    • Indoor gatherings of more than six people will therefore be against the law in Wales.
  • Up to a maximum of 30 people can still meet up outside – providing they abide to social distancing.

Please visit our PLAN BEFORE YOU STAY page for more information.

11th July 2020

In line with the latest Government guidance, we are delighted to confirm that Whitehouse Leisure Park is now open, we can’t wait to see you and welcome you back!

The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park, You can find out more about these measures and more information on our reopening here:  PLAN BEFORE YOU STAY

We ask all customers planning to visit our park to follow all guidelines including maintaining social distancing and good hygiene.

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.

16th October 2020

Wales restrictions Update 16/10/20

Travel restrictions remain in place in Conwy and across Wales. 

If any of our caravan owners need to collect belongings from their caravan or empty their caravan for the winter period, they are permitted to do so over this weekend as per Welsh Government advice: 

Q. Can I visit my holiday home/caravan/holiday let/boat to collect my belongings and secure it for Winter?

 A. Yes, we consider that you have a reasonable excuse to do this even if the trip involves travelling into, or out of an area with local restrictions.  You may need to agree a time and date with the site owners to visit, and you should remain at the location for the shortest period possible before returning straight home.

 While on site you should of course continue to maintain social distancing and practise good hand hygiene. 

 But you should not stay away from your local area overnight while local restrictions are in operation either where you live or where you would be staying,

Further information can be found by visiting https://gov.wales/conwy-county-borough-lockdown-frequently-asked-questions

If you plan to visit the park or for any further assistance please call us on 01745 832 112 or email opteam@sfparks.co.uk

Thank you all for your patience and understanding. We will continue to update our social media channels and website when anything changes.

Please note that this information is correct at the time of posting.

23rd September 2020

Further to the Government updates in England and Wales yesterday (22nd September 2020), we would like to advice you of some small changes to our venues.

We will continue to operate strict social distancing and cleaning procedures and the following new measures will be introduced from Thursday 24thSeptember to comply with the latest rules:

Last orders at the bar will be at 9.30pm, with full closure of the venue at 10pm. You will be required to have left the venue by 10pm with the venue being fully closed at 10pm.

We will be operating table service only, no members of the public (except from staff) will be allowed to approach the bar.

You must wear a mask at all times, except when eating or drinking. This includes on entering the venue and moving around the venue.

14th September 2020

We just wanted to inform you that as of today, the 14th of September 2020, the new regulations for Wales are as follows:

  • It is compulsory for face masks to be worn in shops and all public indoor spaces in Wales. This includes all of our on park indoor facilities. Signage has been placed around the park as a reminder.
  • It is now a legal requirement that no more than 6 people can meet indoors from a maximum of 4 extended households:
    • All six people must belong to the same exclusive extended household group.
    • Extended household groups can still be made from up to four households joining together, but only six people can meet at any one time.
    • Children under 11 will not be included in the rule of six.
    • Indoor gatherings of more than six people will therefore be against the law in Wales.
  • Up to a maximum of 30 people can still meet up outside – providing they abide to social distancing.

Please visit our PLAN BEFORE YOU STAY page for more information.

11th July 2020

In line with the latest Government guidance, we are delighted to confirm that Whitehouse Leisure Park is now open, we can’t wait to see you and welcome you back!

The health, safety and wellbeing of our holiday home owners, guests, team members and the wider community is always our number one priority and to keep everyone as safe as possible we have introduced a number of additional hygiene and safety measures which you’ll see in place when you arrive on park, You can find out more about these measures and more information on our reopening here:  PLAN BEFORE YOU STAY

We ask all customers planning to visit our park to follow all guidelines including maintaining social distancing and good hygiene.

We’re delighted to be awarded the We’re Good to Go’ industry mark. This verifies that our park has followed the Government and industry guidance on COVID-19 and that we have all the required health and safety processes in place.

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