Sales and Aftercare Service on Holiday Camps in Wales

10th October 2016 | by Whitehouse Leisure Park

Holiday Camps in Wales often have Static Caravans for sale, but for most the aftercare service is equally as important as sales.

Whitehouse Leisure Park is recognised for its approachable and friendly team members. We have a first rate reputation for providing premium facilities and onsite activities. Being a family orientated holiday park, we offer first rate entertainment and activities for all ages.

The same, outstanding criteria apply to our Aftercare Service. This relates to either used or new static caravans or luxury lodges. We have quality and safety procedures in place for competent and necessary inspections and tests, when your new holiday home arrives on our holiday park at Whitehouse Leisure.

Initial Inspections and checks

  • Upon arrival, your caravan will be inspected to verify that it meets with your order criteria and that it has no obvious defects
  • We will make sure it is sited on your chosen pitch
  • Utilities, -gas, electric and water will be connected
  • A qualified engineer will inspect all the appliances and carry out the necessary tests

During these initial inspections, if anything is discovered to be missing or faulty our Aftercare Team will contact the manufacturer (if a new caravan) immediately, reporting the itemised problems.

After you have taken ownership of your new static caravan, you have up to 21 days to bring any problems to the attention of the Aftercare Team. We will do our utmost to resolve any issues you are unhappy with.

Manufacturer’s Warranty

Obviously, your Manufacturer’s Standard Warranty is in force from the day you take ownership of your new holiday home, (where applicable). Should any claim arise against this warranty, we are happy to handle all aspects of your claim. We will ensure that any corrective action is taken as soon as possible.

Our Sales Team and Aftercare Service Team are dedicated to delivering a premium quality service. We’ll make certain our customers are happy and satisfied with their purchase. Our mission is for everyone to enjoy their time at Whitehouse Leisure Park.

Ask about sales and aftercare service on holiday camps in Wales

Considering buying a lodge or static caravan on any of the holiday camps in Wales? Make sure you ask about their sales and aftercare service before you commit. If you like North Wales please call in and have a chat with us.  Request a tour and we’ll be happy to show you around Whitehouse Leisure Park facilities and activities. You can view any of the static holiday homes for sale, where you are sure to find something to match your budget.